Privacy Policy

Effective Date: May 1st 2025

At Kyūshi Wellness, your trust means everything to us. We’re committed to protecting your privacy and treating your personal information with care and respect. This policy explains how we collect, use, and protect your data when you connect with us, whether that’s online, during treatments, or through email.

1. The Information We Collect

We may collect the following types of personal information to help us care for you better:

  • Personal details: Name, email, phone number, address
  • Health information: Anything you share during consultations, like medical history or wellness goals
  • Payment information: Handled securely through trusted third-party platforms (we never store card details)
  • Website use: We collect anonymous data (like IP address and page views) through cookies and analytics to improve your experience

2. How We Use Your Information

We use the information you share with us to:

  • Book and manage your appointments
  • Communicate with you (like confirmations or helpful reminders)
  • Provide personalised support and care
  • Send occasional updates, news, or offers, with your permission
  • Keep accurate and confidential health records where required

3. Sharing Your Information

We never sell or trade your personal information. Your details are only shared when necessary, and always with care:

  • With our in-house practitioners, when needed for your treatment
  • With trusted service providers who help us run things smoothly (like booking systems or email tools)
  • If legally required to share information with authorities or regulators

4. Keeping Your Information Safe

We take your privacy seriously. All personal and health-related information is stored securely and accessed only by authorised team members. Our systems are encrypted and follow industry best practices to keep your data protected.

5. Cookies & Website Insights

We use cookies and tools like Google Analytics to better understand how our website is being used and to make your experience as smooth as possible. You can manage or disable cookies anytime through your browser settings.

6. Your Rights

You’re in control of your information. At any time, you have the right to:

  • Access the personal data we hold about you
  • Correct any information that’s incomplete or inaccurate
  • Ask us to delete your data (unless we’re legally required to keep it)
  • Withdraw consent for marketing emails or communications

If you’d like to make any changes or have questions, just drop us a line at hello@kyushi.co.uk

7. Updates to This Policy

We may update this Privacy Policy now and then to reflect changes in the way we work. Any updates will be posted here along with the new effective date, so you’re always informed.

8. Get in Touch

If you have any questions or concerns about how we handle your information, we’re here to help:

Kyūshi Wellness Ltd
Acrefield House, Winch Road, Gayton, PE32 1QP
📧 hello@kyushi.co.uk